In this uplifting and insightful episode of Yuwab, Saeed Alghafri dives into the transformative power of happiness—both as a personal practice and a leadership strategy. Through personal anecdotes, cultural observations, and scientific insights, Saeed unpacks how embracing happiness can enhance productivity, creativity, and connection at work and beyond. From the UAE’s pioneering "Customer Happiness Centers" to the underrated value of gratitude and empathy, this episode offers practical tools and thought-provoking reflections to help you live and lead with more joy.

Whether you're a team leader, employee, or simply seeking a better state of mind, this episode will shift your perspective on what happiness truly means—and how to create more of it.

What We Talked About in This Episode:

• The UAE’s transition from “customer service” to “customer happiness.”
• The ripple effect of joyful interactions in customer experience.
• Why happiness isn't just HR’s job—and money alone isn’t enough
• Empathy, flexible policies, recognition, and empowering decision-making
• The importance of huddles and human connection in teams

 Connect with Host Saeed Alghafri:

• Linkedin : https://www.linkedin.com/in/saeedalghafri/
• Youtube : @yuwabconsulting
• Apple     : https://podcasts.apple.com/us/podcast/yuwab-%D9%8A%D9%88%D8%A7%D8%A8/id1801036453
• Spotify    : https://open.spotify.com/show/2vfcZCdwnXkiMdEvNVF9HH  

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