Jaala Hinchcliffe, the new secretary of the Department of Parliamentary Services, is striving to enhance the agencys reputation by addressing internal issues and promoting transparency. She recently ordered the transfer of over one hundred thousand emails and files to an external law firm, which raised concerns about data security and proper procedure. This move was part of an investigation into her predecessor, Rob Stefanic, who was dismissed due to a loss of trust. The investigation focused on a three hundred and fifteen thousand dollar retirement payment made to his former deputy, with whom he had a relationship. A separate probe found multiple procedural failures with that payment. The contractor handling the data extraction did not have a security clearance, leading to three code of conduct inquiries and one officials dismissal. Ms. Hinchcliffe is committed to turning the department around and operating in a non-controversial way, supporting Parliament and democracy with integrity and transparency.

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