CWAM Season Two Send Off Message

Managers and Coaching Careers ... Cheryl Fitch speaks with Betsy Hagan about coaching team members at different phases of their careers.

Managers and Those New to the Workforce ... Kristin Slavish speaks with Betsy Hagan about how to integrate a person new to the workforce into the team.

Managers and Goal Alignment ... Jakada Imani speaks with Steve King the importance of being very explicit about goal expectations with team members.

Managers and Empowerment ... Dan Wargolet speaks with Steve King about a technique for avoiding the tendency to micromanage.

Managers Handling Inappropriate Customer Behavior .... Kelsey Behringer speaks with Betsy Hagan about situations where customers are inappropriate with team members.

Managers and Leaders .... JD Cox speaks with Steve King on the distinction between managing and leading.

Managers and Their Former Peers ... Steven Hansen speaks with Artell Smith about challenges managing former peers.

Managers and Service Levels ... Matt Grzybowski speaks with Steve King about the importance of clarifying expected customer service levels with team members.

Managers and Their PTO ... Shawnee Parens speaks with Steve King about the best ways to handle personal PTO.

Managers and Letting Team Members Go ... Cheryl Fitch speaks with Betsy Hagan about the difficult task of letting a team member go.

Managers and the Productivity of Joy ... Jakada Imani speaks with Steve King on the path to productivity via the fulfillment of each team members unique gifts.

Managing "Glass Half Full" Personalities ... Rob Willis speaks with Artell Smith on managing difficult personalities in the workplace.

Holiday Message

Managers and AI ... Kelsey Behringer speaks with Betsy Hagan of the emerging impact of AI on the work of managers.

Managers and Creativity .... Steven Hansen speaks with Artell Smith on the importance of managers to be creative in the management of others.

Managers and the Importance of Caring .... JD Cox speaks with Steve King on how managers the honestly show they care about their team members, the team can move mountains.

Manager as Networker ... Cheryl Fitch speaks with Betsy Hagan about the role managers play in connecting team members, customers, and the organization

Managers and a Culture of "Fun" ... Devin Thorson speaks with Artell Smith about the role managers are expected to play in creating engaging [fun?] workplaces.

Managers and Promotions ... Dan Wargolet speaks with Steve King about the in's and out's of promoting team members.