How Best Buy’s Supply Chain Chief Sees AI Transforming Retail - Mark Irvin with NRF’s Jill Dvorak & Alex Rezvan
Description
AI, upskilling, and the future of intelligent supply chains — live from NRF Europe.
At NRF Europe, Jill Dvorak sits down with Best Buy’s Executive Vice President and Chief Supply Chain Officer, Mark Irvin, and Alex Rezvan from The Retail Podcast to explore how artificial intelligence, personalization, and collaborative learning are redefining the global supply chain.
Mark reveals how Best Buy is upskilling teams for the AI era, partnering across industries to innovate faster, and reshaping the customer experience through predictive logistics and real-time personalization. From agent-based shopping to inventory positioning, this conversation uncovers what’s next for retail’s operational backbone.
Best Buy, Mark Irvin, Alex Rezvan, Jill Dvorak, NRF Europe, retail innovation, AI in supply chain, logistics, retail technology, predictive analytics, supply chain transformation, personalization, retail media, customer experience, NRF Big Show
Episode Notes:
Recorded live at NRF Europe 2025
Hosted by Jill Dvorak (NRF) with Alex Rezvan (The Retail Podcast)
Guest: Mark Irvin, EVP & Chief Supply Chain Officer, Best Buy
Topics: Upskilling, AI readiness, personalization, future of fulfillment
#RetailPodcast #NRFEurope #BestBuy #AIinRetail #SupplyChainInnovation #RetailNewsAI #RetailLeadership
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