Dr. Emily Taylor coaches Kristy, who is struggling to advocate for herself at work and now faces discipline that could result in her firing. The longer you wait to acknowledge your own needs in a conflict, the harder it becomes. Kristy has spent more than a decade keeping her vision loss a secret at work, even though she has a legal right to receive assistance. Now that her eyesight is affecting her ability to do her job, Kristy feels like her needs are a burden to others, but also that she’s being treated unfairly by her boss. Dr. Emily helps Kristy brainstorm ways to resolve the conflict while confidently addressing her own needs.

In this episode you’ll learn how to:
- Avoid premature problem-solving
- Feel confident identifying and expressing your needs
- Find a mentor to guide you in the conflict

Let us know how these strategies work in your own life! Email Dr. Emily at conflictcoach@byu.edu or connect with her on social media: @conflictcoachwithdremily

CHAPTERS
00:00 Introduction to The Conflict Coach
01:11 Trouble at Work
02:49 Worsening Eyesight and Accommodations
06:26 Avoiding Premature Problem-Solving
08:30 Identifying Needs
12:08 Honoring Needs
15:15 Brainstorming Options
21:55 Conclusion and Takeaways