The Enlightened Family Business Podcast

Ep. 146: How Great Leaders Turn Challenges into Puzzles with Radhika Dutt

In this, the first episode of the Enlightened Family Business Podcast, host Chris Yonker engages with guest Radhika, a seasoned advisor and published author, to discuss transformative strategies for family businesses. They delve into the concept of replacing traditional goal setting with a 'puzzle setting and puzzle solving' approach, emphasizing curiosity, adaptability, and collaborative learning. The discussion explores how family businesses can navigate succession, integrate innovative thinking, and balance risk while fostering clear communication and family alignment. This episode offers valuable insights for family business owners and leaders seeking sustainable growth and harmonious leadership transition.

·       00:55 The Old Model of Goal Setting

·       01:49 Guest Introduction: Radhika's Background

·       06:37 The Puzzle Setting Approach

·       07:38 The Importance of Succession Planning

·       16:52 The Problems with KPIs and Target Setting

·       21:48 Shifting from Goals to Puzzles in Business

·       23:44 Implementing Puzzle Solving in Sales

·       28:02 Collaborative Learning and Curiosity

·       33:11 Navigating Family Business Transitions

·       38:54 Balancing Risk in Family Businesses

·       41:24 Learning from Other Industries

·       43:59 Conclusion and Resources

Websites:

·       fambizforum.com.

·       www.chrisyonker.com

·       OHLS Toolkit

·       linkedin: @radhika-dutt

Radhika's Bio:

Radhika Dutt is the author of Radical Product Thinking: The New Mindset for Innovating Smarter which has been translated into Chinese and Japanese. The methodology she introduced in her first book is now used in over 40 countries. She is an entrepreneur, speaker, and product leader who has participated in five acquisitions, two of which were companies that she founded. She is currently Advisor on Product Thinking to the Monetary Authority of Singapore (Singapore's central bank and financial regulator), and does consulting and training for organizations ranging from high-tech startups to multinationals on building radical products that create a fundamental change. Radhika has built products in a wide range of industries including broadcast, media and entertainment, telecom, advertising technology, government, consumer apps, robotics, and even wine. She graduated from MIT with an SB and M.Eng in Electrical Engineering, and speaks nine languages.

Radhika is now working on her second book – it's about why goals and targets backfire and what actually works.