How conversational AI is changing the customer experience
Update: 2025-01-22
Description
The future of business is a conversation. In this episode of The Catalyst by Softchoice, Heather Haskin and Craig McQueen, Vice President of AI Solutions at Softchoice, dive into how conversational AI is reshaping industries and redefining success.
From smarter customer support to groundbreaking innovations, discover why this technology is more than just talk—it’s a game-changer. With real-world examples and insights into overcoming challenges, this episode is your ultimate guide to navigating the AI revolution.
Featuring: Craig McQueen, Softchoice Vice President of AI Solutions
The Catalyst by Softchoice is the podcast dedicated to exploring the intersection of humans and technology.
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