Max: Hello, everyone. Welcome back to the recruitment hackers podcast. I'm your host, Max Armbruster. And today, dialing in from Johannesburg, South Africa, I'd like to welcome now to the show Vanessa Raath, who is a global talent sourcing trainer and our paths almost crossed in London a couple of weeks ago. She's a world traveler. And we're going to talk about the difficult art of planting doubts in the minds of unsuspecting candidates and talents. And how do you turn a passive job seeker into an active one? How do you mess up their world?

Vanessa: How do you play with their minds?

Max: That's it. How do you play with their minds? So Vanessa, thanks for joining me for this, hopefully, entertaining discussion.

Vanessa: Sure.

Max: And before we get going, could you tell the audience a little bit about your background? How did you end up in this recruitment function? And as a global talent sourcing trainer? What was the journey to get you there?

Vanessa: Awesome. Well, first of all, Max, thanks for having me. It's great to be here. Always nice to be a guest on a different podcast. So my journey was an interesting one. I've done quite a few things in my career. I'm actually a qualified teacher, which leads into me working now as a trainer and helps immensely. I've also worked as a scuba diving instructor in Thailand. So you pick it up and pretty much done it.

I've taught unruly school kids in the UK, taught unruly holidaymakers how to scuba dive in Southeast Asia and in East Africa, came back to South Africa and kind of fell into recruitment like everyone does. Went for an interview at a recruitment agency, and they said, why don't you think about recruitment, and I was like, I'm not sure whether I've got the wardrobe, but I'll give it a bash and see how I go.

Vanessa: And the rest is history. I did 13 years working in both the recruitment agency space as well as finishing off doing internal head of talent acquisition for a tech company, and that is where I pretty much taught myself how to source because I realized I couldn't find tech talent, just relying on job boards and LinkedIn anymore. And it was time to actually branch out, look for passive talents in different places where they were spending their time.

And yeah, getting into the psyche of your reach out and persuading people to leave jobs that they were probably really happy in in order to come and join your organization. So three and a half years ago, I launched my own business, and that's what I've been doing ever since. So yeah. Good times. I'm very happy.

Max: It sounds like your background as a teacher would be perfect training--

Vanessa: Absolutely.

Max: -- to go into training. And then, of course, your natural curiosity. And what I heard is like you were driven by the needs of the business like we need to go--

Vanessa: Absolutely.

Max: --go beyond Indeed and LinkedIn, which is a lot of what your training is focused on, I gather. So if people want to find out how to source talent outside of the beaten track, they should come to you right

Vanessa: Yes.

Max: --for new ideas. Now, let's talk a little bit about those passive job seekers, people who are maybe never heard about you before, and didn't even know that they were looking for a job.

Vanessa: Until I found them and told them that they were looking for a new job.

Max: You are like, hey, I've got news for you buddy. So the transition from the awareness stage to the consideration stage, which is one that I guess, if it happens smoothly, in a perfect world, you would just send a job description, and they would fall in love with it. And then they'd be like, well, great. Yes, I love the package. I love the job description.

Vanessa: Now you see that sounds like recruiting was 10 years ago, and it was super easy, and we all should have worked harder, and we all should have made more commission and retired sooner. Now the game has changed. The goalposts are different because sending a candidate a job description isn't good enough anymore, because you first got to persuade the candidates that they need to leave the job that they're in.

So you're now selling to both candidates and clients. Because before, it was easy enough to go and find these people on job boards, they were on the market, they were putting themselves out there, but now the landscape of recruitment has changed, and now everyone's kind of passive talents, which has made our jobs so much more difficult.

Max: Yeah. The fact that they were maybe less actively looking, is that observation based on data? Because it seems like everybody's on, in my world, everybody's on LinkedIn all the time. But I guess it depends on the kind of talent pools you're going after. Because I'm dealing with HR professionals. So of course, they're on LinkedIn.

Vanessa: Beautiful. So you and I are both so lucky because our target database is HR and recruiters and those people are on LinkedIn all day, every day, right? So when I'm trying to sell my training to recruiters, that's where I'm posting. But if you've got someone who's a Java developer, why would they go to LinkedIn? The only thing that's going to happen is that they're going to be harassed by recruiters trying to recruit them.

That’s not going to enhance their career. If a Java developer was to spend some time on GitHub, and they could look at other people's code, they could learn from other developers, that would be much more beneficial to them and their careers. So that's what we've got to think about, who's on which platforms more than others.

Max: So, maybe walk us through the journey of engaging with somebody on GitHub. For example, somebody who's not looking for a job, because it sounds extremely creepy to me that I'm an engineer trying to inspire my work. And randomly someone is contacting me a little bit out of the blue. So how do you make it less out of the blue?

Vanessa: This happens all day on LinkedIn too remember, it's not a platform thing. So my training is all kind of like, try and find someone's email address, because I prefer to send someone an email than in-mail. So on GitHub, for example, you can't actually even connect with developers, they've taken away that functionality, you cannot message someone through the platform. So you have to find an email address.

So for me, when I reach out to a candidate, I'm never going to say, I just saw you on GitHub. I'd maybe say, I saw you on GitHub, I had looked at your Twitter feed, well done on something you'd achieved, and also watched your training video on YouTube around how to build a new repository using Java, something along those lines. So it's more of a holistic view of, I've really done my homework about you, I've looked at you on all of these platforms, let's start chatting. And that kind of gets a lot of attention and a lot of response from candidates because I've gone the extra mile.

Max: Personal.

Vanessa: Yeah, and I've personalized my outreach message. So first of all, we've got to work on getting a better response rate from passive talent, which is something that most of the teams that I'm...