DiscoverCampus Safety VoicesHow the St. Louis University Public Safety Department Maintains Low Officer Attrition Rates
How the St. Louis University Public Safety Department Maintains Low Officer Attrition Rates

How the St. Louis University Public Safety Department Maintains Low Officer Attrition Rates

Update: 2025-05-09
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Low attrition rates are always a goal for police and public safety departments, but various factors have made that particularly difficult in recent years. A 2023 study found police resignations increased 47% from 2019 to 2022. Retirements also rose by 19% during the same period, and new officer hiring dropped by 5%.

Despite these statistics, St. Louis University's Public Safety Department has its lowest attrition rate in years. During this interview, Associate Vice President and Chief Melinda Heikkinen, a 2025 Campus Safety Director of the Year finalist, discusses the methods she uses to keep attrition low (5:13 ), as well as:

  • How she improved the school's safety app (0:39 and 3:17 )
  • How the department ensures safety protocols are sensitive to the needs of all students, particularly those from marginalized communities (1:51 )

NOTE: The 2025 Campus Safety Director of the Year winners will be announced at this summer’s national Campus Safety Conference, happening July 21-23 in Austin. Visit https://campussafetyconference.com/ for more information.

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How the St. Louis University Public Safety Department Maintains Low Officer Attrition Rates

How the St. Louis University Public Safety Department Maintains Low Officer Attrition Rates

Campus Safety Magazine