How to Create an Amazing Customer Experience
Update: 2020-12-31
Description
This episode’s guest, Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing.
Dan's 20-year professional career consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media, and customer service. He held leadership positions at three Fortune 300 companies – McDonald’s, Discover, and Humana.
Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast, a regular contributor to Forbes, and been named to several notable industry lists.
Dan's 20-year professional career consistently focused on delighting customers, spanning multiple disciplines including customer experience, marketing, social media, and customer service. He held leadership positions at three Fortune 300 companies – McDonald’s, Discover, and Humana.
Dan is the author of the book, Winning at Social Customer Care: How Top Brands Create Engaging Experiences on Social Media, a host of the Experience This! Show podcast, a regular contributor to Forbes, and been named to several notable industry lists.
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
