Episode 15: How to Get People To Do What You Want

In this episode, Dr. Stacy Ishman discusses the art of giving effective constructive criticism, focusing on how to provide feedback that builds people up rather than shutting them down. She shares personal insights and practical advice on improving communication skills for physicians and mentors.

No need to take notes, just check out the Blog to get a summary of these insights.

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Key Points

1. Introduction (0:00 - 1:15 )

   * Dr. Ishman's background and the podcast's focus

   * Importance of effective feedback in medical careers

1. The Problem with Traditional Feedback Methods (1:30 - 3:45 )

   * Drawbacks of negative feedback in medical training

   * Issues with the "feedback sandwich" approach

1. The Aha Moment: Critique vs. Insult (3:18 - 4:10 )

   * Differentiating between critiquing and insulting

   * Importance of comparing performance to the ideal

1. Examples of Effective Feedback (4:10 - 5:15 )

   * Contrasting poor and effective feedback examples

   * Providing specific, actionable feedback

1. Key Concepts for Giving Effective Feedback (5:15 - 6:50 )

   * Being direct without sugarcoating

   * Explaining the impact of behavior

   * Framing feedback in terms of specific actions

1. Real-Time Feedback (6:50 - 7:34 )

   * Benefits of immediate feedback

   * Implementing real-time feedback in medical settings

1. Future-Focused Feedback (7:34 - 8:31 )

   * Orienting feedback towards future improvement

   * Examples of future-focused feedback phrases

1. Actionable Steps for Implementing Effective Feedback (8:31 - 9:41 )

   * Immediate acknowledgment of good behavior

   * Collaborative planning and ongoing support

1. Summary (9:41 - 9:58 )

   * Recap of key points for effective feedback

1. Academic Accelerator Course Information (9:58 - end)

    * Overview of course benefits

    * Invitation to join the waitlist

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