How to Leverage Your Customer Support Team to Make More Money
Description
In this episode join Travis Gomez and Emma Rainville of Shockwave Solutions, LLC to explore what changes you should implement that will make you money TODAY!
1) Why you need to double down on outbound RIGHT NOW!
2) What are the top 3 things most outbound Customer Support agents screw up?
3) Why your Customer Support is the reason for your chargebacks and refunds?
For more information about Shockwave Solutions, please visit our website, follow us on Facebook or email Emma@ShockwaveSolutionsLLC.com.
Shockwave Solutions Links: Email | Website | Blog | Facebook | LinkedIn
About Shockwave Solutions:
Duo Travis Gomez and Emma Rainville, co-founders of Shockwave Solutions, LLC have experience in advising companies on operations, logistics, finance, merchant accounts, and strategic planning.
Shockwave Solutions works with clients to design and implement strategies, solutions, and systems that increase revenue through creating or optimizing the client’s direct marketing campaigns. They also maximize profitability by evaluating and restructuring (if necessary) operational systems and solutions. They carefully select clients to ensure they create unparalleled value through each interaction.
At Shockwave, glossy off the shelf presentations and abstract visions are definitely not their style. Because they provide immediately implementable solutions that help company’s hit their business goals.






