DiscoverFreakonomics RadioHow to Optimize Your Apology (Ep. 353)
How to Optimize Your Apology (Ep. 353)

How to Optimize Your Apology (Ep. 353)

Update: 2018-10-10
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You said, “I’m sorry,” but somehow you haven’t been forgiven. Why? Because you’re doing it wrong! A report from the front lines of apology science.
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How to Optimize Your Apology (Ep. 353)

How to Optimize Your Apology (Ep. 353)

Freakonomics Radio