Episode Guest(s):

Douglas Spencer is president of Spencer Brenneman, LLC, which helps lo mission-driven organizations reframe their focus and remaster their messages to thrive in any environment. In 2021, Douglas launched the podcast, Messaging on a Mission. In it, he talks to leaders of nonprofits, social enterprises, and associations about their journeys and the messages they're using to thrive. He is also the author of Do They Care? The one question all brands should ask themselves, continually, a book that shows leaders how they can create meaningful connections with everyone important to their organization's success. 

Key Takeaways:

Four ways your message can fail you: It is out of date, too jargony, too broad, or doesn't have a clear purpose. 

Messages must reflect the personality of the organization, make sense to everyone, differentiate your work and connect to a high purpose. 

In fundraising and business development, try: 

Benchmarking 

Research

A/B Testing 

Messaging Audit

For talent management, try: 

Employee surveys

Messaging Audit

Exit Interviews

Useful Links:

douglas@spencerbrenneman.com

https://spencerbrenneman.com/