We’ve all been there: a task wasn’t done, a message was “misunderstood,” or a deadline quietly slipped by. But what if the root problem isn’t poor communication — it’s the assumption that communication has already happened?

In this episode, Martin Wolf and Dr. Verena Seibert-Giller dive into the false consensus effect, a well-documented psychological bias that leads us to believe others share our knowledge, expectations, or interpretations — when they often don’t.

Together, they explore:

– Why we overestimate how clearly we've communicated

– How this bias leads to silent misalignment in teams and projects

– Why leaders are especially vulnerable to it — and how it undermines delivery

– The ripple effect on collaboration, trust, and organizational culture

Compact, but filled with insights from psychology and real-world examples, this episode reveals how a hidden mental shortcut shapes daily business — and what to do instead if you want clarity, accountability, and stronger performance.