A summary of the episode's key points can be downloaded from The Morning Huddle Facebook Group under files. linktr.ee/themorninghuddlepodcast

In this episode, I speak to Jess who I worked alongside in a very busy and successful endodontic practice. If anyone knows how to manage inbound emergency calls, keep patients happy and avoid team burnout, it's Jess. As a front desk coordinator, she managed the front desk team and implemented processes that transformed chaos to order. I want to share with you our experience of working in an endodontic practice and everything she has taught me that has stuck with me and has given me the confidence to work better at front desk. If you are someone who wants to better handle dental emergency calls at front desk or just curious about working in the endodontic practice, this episode is for you.

I would love to hear what some of your reliable front desk processes that help you overcome some tricky situations at front desk - comment wherever you find this episode or message me online linktr.ee/themorninghuddlepodcast

A summary of the episode's key points can be downloaded from The Morning Huddle Facebook Group under files. linktr.ee/themorninghuddlepodcast

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