[powerpress]


Thanks everyone for tuning in again to another Social Agent podcast – we have a very intriguing guest this week – David Zinger, who is an expert in Employee Engagement and we have him on today’s show to discuss how engagement helps those in sales, marketing and business development!

I was taking tons of notes and I think this stuff is gold for those trying to have success in building relationships with people, especially in today’s internet world. We also get into some tech and futuristic talks about it that adds some spice to it – so let’s listen up!

Topics covered in this episode

• Introduction of David Zinger


• Define what is engagement


• Engagement in personal and professional environment


• Engagement for the Sales department


• Who is responsible and accountable for engagement


• The balancing of results and relationships


• popnural biology in the brain


• neurology seesaw


• Various leadership styles dealing with results versus relationships


• Taking E from Emotions gets you “motion” – actions and behaviors are there – but its also emotions.


• Engagement vs Engage


• Tracking progress is engagement


• Engage is the act., the action.


• How a sales person engages in the entire process of the sales.


• Being authentic in your sales day to day flow.


• Example of a sales person coming into an office.


• Engagement must be authentic, hard / impossible to be fake or to not be detected


• Be sincere, and care about others as well as results.


• Co-create sales targets with your team, let everyone on the team write on the page


• Don’t tell and hope for compliance, but engage and have dialogue with the team


• Ways to measure engagement


• Using your mobile phone to measure sales engagement


• The infancy we are currently in on a engagement dashboard mechanism


• David’s speaking engagements and topics he speaks about


• Buddha said to be a lamp onto yourself


• Sociometer out of MIT


• IMI in India projects on engagements


• Be like the spice girls and know what you want, what you really really want


• Engaging with results and co-creating with these results


• About David’s book – People Artistry at Work


• About his Employee Engagement Network

Mentioned on the show

• David’s website – davidzinger.com


• What is a Sociometer


• IMI in India


• Employee Engagement Network

Episode Length: 21:39

Thanks David for being on the show! I am interested in this stuff so much and I am excited to work more on building Social Agent to better measure engagement in both our relationships between agents and businesses, as well as leads and agents! I am excited for the day when we have bionic sensors to measure how effective we were with engaging a potential customer, though it sounds scary, it is exciting to see instant feedback without having to send a customer feedback survey by email that is often not completed, or if completed maybe not fully honest!

So cheers to the future, and let’s see you guys on the next episode!

Download Options

• Direct Download: Right-click here and click “Save As” for a direct download


• iTunes: https://itunes.apple.com/hk/podcast/social-agent-podcast/id875787627


• Stitcher (android): http://www.stitcher.com/podcast/social-agent-interview-sales-agents-b2b-businesses-on-lead?refid=stpr

The post Improve Engagement in your Sales Team, Leads, and Customer Relationships with David Zinger – SA06 appeared first on Social Agent.