DiscoverTalking New EnergyIn conversation with Marzia Zafar of Kaluza: the importance of customer engagement
In conversation with Marzia Zafar of Kaluza: the importance of customer engagement

In conversation with Marzia Zafar of Kaluza: the importance of customer engagement

Update: 2021-03-22
Share

Description

In this episode Jon Slowe talks with Marzia Zafar, Head of Customer Strategy and Policy at Kaluza (part of OVO Group), about the interface of Kaluza’s technology platform with customers, and what the industry should be aspiring for with customer engagement.

Comments 
In Channel
What can we learn from the Texas power crisis?

What can we learn from the Texas power crisis?

2021-05-2442:01

In conversation with Jai Thampi, Schneider Electric

In conversation with Jai Thampi, Schneider Electric

2021-05-1734:09

The role of hydrogen in the energy transition, with Nel Hydrogen

The role of hydrogen in the energy transition, with Nel Hydrogen

2021-05-1033:31

How do we become profitable from public charging?

How do we become profitable from public charging?

2021-04-1939:40

Transactive Energy: what is it and what does it mean for distribution network companies?

Transactive Energy: what is it and what does it mean for distribution network companies?

2021-04-1234:49

Net zero cities: lots of talk, how much action?

Net zero cities: lots of talk, how much action?

2021-04-0538:08

Thermally driven heat pumps: what are they and why are they important for the energy transition?

Thermally driven heat pumps: what are they and why are they important for the energy transition?

2021-03-2934:54

In conversation with Marzia Zafar of Kaluza: the importance of customer engagement

In conversation with Marzia Zafar of Kaluza: the importance of customer engagement

2021-03-2234:07

Insights from EV Charging in Norway

Insights from EV Charging in Norway

2021-03-1530:28

In conversation with Joris Jonker: scaling a business, investment and growth

In conversation with Joris Jonker: scaling a business, investment and growth

2021-03-0834:23

EV Charging: how to solve the on-street challenge?

EV Charging: how to solve the on-street challenge?

2021-03-0140:16

Hydrogen boilers: how much of a challenge?

Hydrogen boilers: how much of a challenge?

2021-01-2534:29

New Energy - What do customers think?

New Energy - What do customers think?

2021-01-1829:06

Hydrogen implications for gas network operators

Hydrogen implications for gas network operators

2021-01-1138:17

Unlocking the opportunity for residential flexibility

Unlocking the opportunity for residential flexibility

2021-01-0434:14

All I want for (a new energy) Christmas is...

All I want for (a new energy) Christmas is...

2020-12-2123:49

Shell, their net zero ambition, and decarbonising heat

Shell, their net zero ambition, and decarbonising heat

2020-12-1433:01

Life as a new entrant energy retailer in the energy transition

Life as a new entrant energy retailer in the energy transition

2020-12-0737:18

A spotlight on hydrogen in Scotland

A spotlight on hydrogen in Scotland

2020-11-3037:05

In conversation with Arjan van der Eijk, CEO of innogy eMobility Solutions GmbH

In conversation with Arjan van der Eijk, CEO of innogy eMobility Solutions GmbH

2020-11-0935:40

loading
Google Play
Download from Google Play
Castbox
Download from App Store
usUnited States
00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

In conversation with Marzia Zafar of Kaluza: the importance of customer engagement

In conversation with Marzia Zafar of Kaluza: the importance of customer engagement

Delta-EE