In the Moment: Managing Core Tension in Leadership with Harry Hofer - Nudge #4
Description
In mini episode, Ilene Schaffer welcomes back executive coach Harry Hofer for the fourth nudge in this series. Harry introduces the concept of core tension in leadership: the inevitable push and pull between competing priorities like quantity vs. quality, execution vs. engagement, tactical vs. strategic, and short-term vs. long-term goals.
Harry explains that core tension is not a problem to solve but a reality to recognize, monitor, and manage. Drawing on real-world examples, including contact center performance, he shows how focusing too much on one side can cause breakdowns on the other.
Listeners will learn:
- What “core tension” means and why it’s at the heart of every system
- How leaders and coaches can identify when a tension is out of balance
- Open-ended questions to ask instead of making assumptions about priorities
- Ways to engage teams in meaningful discussions about managing tensions together
Tune in to find out what's possible when embrace core tension to lead with clarity and resilience.
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This show is produced and edited by the team at Palm Tree Pod Co.
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