Inside the Future of Grocery: Lidl US and Diebold on Balancing Efficiency & Customer Experience
Update: 2025-10-17
Description
How do grocery leaders balance efficiency and customer experience in the age of automation?
Recorded at Groceryshop, this RETHINK Retail podcast brings together:
🎙️ Zara Ngouen, VP of Information Technology, Lidl US
🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf
Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert
Together, they unpack what it takes to design customer-centric self-service experiences, turn data into action, and build partnerships that power progress.
Listen now to explore the future of grocery, where operational excellence meets shopper delight.
Recorded at Groceryshop, this RETHINK Retail podcast brings together:
🎙️ Zara Ngouen, VP of Information Technology, Lidl US
🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf
Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert
Together, they unpack what it takes to design customer-centric self-service experiences, turn data into action, and build partnerships that power progress.
Listen now to explore the future of grocery, where operational excellence meets shopper delight.
CommentsÂ
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
