Inside the Home Care Association of America with Kristen Wheeler: Advocacy, AI & Workforce Insights
Description
In this episode of the Enginehire Podcast, we’re joined by Kristen Wheeler, Senior Director of Membership Strategy & Industry Partnerships at the Home Care Association of America (HCAOA) — the leading voice representing home care agencies and professionals nationwide.
With years of experience building programs that strengthen home care businesses, Kristen shares how HCAOA advocates for the industry, supports agency owners through workforce challenges, and creates partnerships that drive long-term success.
We delve into the real issues facing home care today, including recruiting and retaining caregivers, as well as understanding the role of technology and AI in operations. Kristen also breaks down what trade associations actually do for members and why belonging to one can be a game-changer for agency growth, advocacy, and credibility.
In this episode, you’ll learn:
✅ How HCAOA is shaping the future of home care through advocacy and collaboration
✅ Why joining an association can directly impact your agency’s success and visibility
✅ Practical ways to strengthen caregiver retention and build a supportive work culture
✅ Where AI and tech fit into the modern home care landscape
✅ How to stay ahead of new regulations and industry changes
Whether you’re an agency owner, recruiter, or team leader in the home care space, this conversation will give you valuable insights into how to strengthen your business, your workforce, and your voice in the industry.
Important Links:
https://www.linkedin.com/in/kristen-wheeler-61930697/
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