Have you ever wondered how regulatory agencies can make or break careers and industries? Join us as we sit down with Troy, the Director of Legal Services at Bertolino Law Firm, to uncover his unexpected journey from aspiring litigator to a pivotal figure in regulatory law. We'll follow Troy's transition from Baylor Law School to his influential roles at a state regulatory agency, where he discovered the profound impact these bodies have on people's livelihoods. Troy's story is a compelling reminder of why understanding and engaging with regulatory bodies is crucial for both individuals and industries.

Get a behind-the-scenes look at the complexities of regulatory enforcement through Troy's experiences as the director of enforcement at the appraiser board. From investigating complaints and handling applications to conducting experience audits, Troy reveals the intricate responsibilities of his role. He shares gripping anecdotes from the 2008 mortgage crisis, including the process of presenting cases of appraisal fraud to the FBI and HUD. This chapter sheds light on the intersection of regulatory and criminal law and underscores the gravity of regulatory complaints that can escalate into criminal investigations.

Our conversation with Troy also covers essential practices for maintaining good documentation and records to avoid regulatory pitfalls. Discover the advantages of proactive compliance consulting and how staying ahead of regulatory changes can help businesses avert potential violations. Troy underscores the importance of competent representation and the ethical duties of lawyers to ensure fairness and public safety. This episode is packed with invaluable insights for professionals navigating the complex legal and regulatory landscape, making it a must-listen for anyone looking to safeguard their career and business.

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