Internal Customers vs. External Customers
Description
We talk about customers of design information. It takes many people to realize a product design into something that can be sold and used. Those people need design information to ensure that they're performing their tasks to produce a high-quality product, and to be able to use our product appropriately. We review who our customers are and what type of information they need from design engineers.
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ABOUT DIANNA
Dianna Deeney is a quality advocate for product development with over 25 years of experience in manufacturing. She is president of Deeney Enterprises, LLC, which helps organizations and people improve engineering design.
United States
