Interview with Mike Jones
LSS implementation challenges in financial services - tips for success  Welcome to this edition of my Operational Excellence Edge radio show.  Most of the community of folks interested in Operational Excellence, Lean Six Sigma and Business Process Reengineering are familiar with issues blocking success in manufacturing, but as the financial services industry has been embracing OpEx there have emerged some interesting aspects practitioners need to know about.   Eventually every practitioner will need to do stuff in the financial services side of their business – so there are great lessons to be learned here for everyone – be they novice or expert.  Joining me here is Mr. Mike Jones, someone I greatly admire and respect in the area of LSS deployment who will share some gems of wisdom.  To you and your team, great success!  Ron Crabtree