In this episode of the Japan Scalers Podcast, Tyson chats with Ray Sato, co-founder of Grow and former lead recruiter for Uber Eats in Japan. Ray shares his journey from being the first recruiter for Uber in Japan to scaling the team from 10 to 120+ employees across APAC, contributing to Uber Eats reaching a $1 billion run-rate. He discusses the competitive strategies and challenges that helped shape Uber Eats' success.

Ray also offers insights into key topics such as recruitment pipelines, OKRs & KPIs, employee value propositions, and his experience launching Grow, a recruitment agency that achieved $3 million in revenue during its first year.

Tune in for valuable lessons on scaling, overcoming challenges, and driving growth in fast-paced startup environments!

Timestamps:

0:00 Intro

3:40 Ray's Story at UberEats

7:31 Services of UberEats

10:16 Ray’s Competitive Advantages

17:17 Uber’s Competitive Close Rate

21:15 Challenges & How Ray Overcame Them

33:21 Advice from Ray

42:37 OKRs & KPIs Insights

45:50 Recruitment Pipeline & Internal Processes

52:42 Employee Value Proposition (EVP)

59:52 Fintech Support to Sales Ratio

1:00:21 The 4 Stages of Growth

1:12:37 What is Grow?

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Links from Guest Appearance :

Ray's LinkedIn⁠ |⁠ Grow's Website⁠

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The Japan Scalers Podcast is produced by our companies Scaling Your Company & SmartStart Japan:

1. Scaling Your Company : 1 on 1 advisory on sales, marketing, management


2. Scaling Your Sales : Courses to increase your sales in Japan.


3. Scaling Your Marketing : Creating websites in English or Japanese + SEO + MEO


4. SmartStart : Japan Incorporation Services

Discover how SmartStart can simplify your journey and fuel your growth in Japan : ⁠⁠⁠⁠⁠https://smartstartjapan.com/⁠

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