DiscoverIn-depth News Features | NHK WORLD-JAPAN NewsJapanese airlines join hands to combat harassment from customers
Japanese airlines join hands to combat harassment from customers

Japanese airlines join hands to combat harassment from customers

Update: 2024-10-24
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All Nippon Airways (ANA) and Japan Airlines (JAL) say they are fed up with passengers abusing their staff and making unreasonable demands. The country's two leading carriers have released a joint set of guidelines on behavior they will no longer tolerate.
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Japanese airlines join hands to combat harassment from customers

Japanese airlines join hands to combat harassment from customers

NHK WORLD-JAPAN