Jeff Eaton: Content Observability in Complex Systems
Update: 2025-04-21
Description
Modern content systems are complex and abstract, presenting problems for managers who want to understand how their content is performing.
At Autogram, Jeff Eaton and Karen McGrane have developed a content observability framework to address this complexity.
Their framework evaluates the composition, quality, health, and effectiveness of content programs to help enterprises measure the return on their content investment.
https://ellessmedia.com/csi/jeff-eaton-2/
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