Journey mapping is a powerful tool
Description
They help us understand the CX
π Different methods can be used to collect data for the journey mapping process
π€ Once data is collected, brainstorming sessions can begin to create multiple mappings
π Different overlays can be used, such as revenue or touch points, to provide contextual information
#journeymapping #userjourneys #customerjourneys
_____________
π RESOURCES
Curated templates and frameworks: https://www.grantcarlile.com/resources
_____________
π§π½ ABOUT GRANT
Design is my approach, alignment is my goal. Projects and events have been the common threads of my work, over the past 24 years, in #startups, #running, and #robotics. I believe in leveraging #diversity as a place to start, working shoulder-to-shoulder with passionate people on projects we believe in, and continuously creating relationships all along the way.
_____________
ποΈ LISTEN TO GRANT
Conversations and appearances of Grant: https://www.grantcarlile.com/listen
_____________
π FOLLOW GRANT:
πΊ https://www.youtube.com/c/GrantCarlile
πΌ https://www.linkedin.com/in/grantcarlile
ποΈ https://www.tiktok.com/@grantcarlile
πΈ https://www.pinterest.com/grantcarlile
π¦ https://twitter.com/design006
πΎ https://www.twitch.tv/grantcarlile
𧬠https://github.com/GrantCarlile
πͺ§ https://www.behance.net/grantcarlile
πΌοΈ https://www.instagram.com/design006
π€ https://www.reddit.com/user/design006
_____________
πͺ’ GRANTβS PILLARS
Trust -- Respect -- 110%
_____________
π¬ SCHEDULE
Hear more ramblings, schedule time with me: https://www.grantcarlile.com/schedule
#facilitation #design #education #engineering #mentorship #communication #prototyping #business #startup #ecosystem #strategy #technology







