Journeys – Karen O’Connor, Director of Commercial Enterprises, National Museums Liverpool

Journeys – Caroline Brown, Head of Commercial Services, British Library

Journeys – Rita Rooney, Retail, Buying and Merchandising Manager, Museum of London

Journeys – Adam Thow, Head of Commercial Activities, Kew Gardens

Journeys – Matthew Henderson, Product Development Manager, Beamish

Journeys – Kingston Myles, Head of Commercial Development, English Heritage

Post-pandemic Sustainability in Cultural Trading

Process Driven Thinking

The Future of Front of House

Creative Commerce in Lockdown

Mental Health in the Workplace

Cultural Retail Trends for 2021

An Audience with Laura Wright – CEO, The Postal Museum

An Audience with Gordon Morrison – CEO, Association of Scottish Visitor Attractions

An Audience with Darren Henley OBE – CEO, Arts Council England

An Audience with Lycia Lobo – Commercial Director, English Heritage

An Audience with Julie Molloy – Managing Director, National Gallery Company

The Big Picture – Creating a Successful Commercial Strategy

Always the Bridesmaid? Raising the Profile of Trading Within a Wider Organisation

Leadership Skills