In this episode of the Digital Agency Growth podcast, I’m joined once again by agency advisor Karl Sakas. Karl breaks down the philosophy and practice behind his new book Calm the Chaos—a leadership guide for agency owners who want to scale smart, delegate more, and reclaim time. We also explore his writing process, the parallels between art collecting and running an agency, and how to think clearly when chaos hits your business.

⏱️ Timestamps

• 00:00 – Welcome back Karl Sakas + Intro to Calm the Chaos
• 01:09 – Why leadership is the key to scaling a lifestyle agency
• 02:22 – Karl’s writing process
• 05:30 – Blog posts vs. books: Why books matter for positioning
• 07:45 – AI’s role in writing and idea development
• 08:31 – Art collecting vs. agency leadership: Taste vs. discernment
• 13:32 – The tipping point: You can’t be the answer person forever
• 16:13 – The bottleneck around delegation and how to fix it
• 21:50 – What causes chaos in an agency?
• 24:50 – Strong pipeline = better client filtering
• 29:27 – How to delegate growth and not abdicate responsibility
• 34:48 – Should you build demand gen internally or hire it out?
• 37:21 – The M&A market and how to think about valuation and exit
• 41:51 – The real drivers behind agency exits: Age, tuition, and burnout

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🎙 More episodes of the Digital Agency Growth Podcast: salesschema.com/podcast

🎁 Get a free chapter of Karl’s book: bit.ly/karl-dag