"What would you do if a person with autism sat in your chair for a haircut? What if the sounds of the salon triggered an episode—causing them to holler, scream, or bounce? Or if they were terrified of clippers? Would you know how to help?

That’s exactly why I’m so excited about today’s guest. Welcome to another episode of Head Cases! Our guest is not only a visionary but also the founder and CEO of Sensory Safe Solutions. With 24 years in the salon industry, she brings not just professional expertise but also a deeply personal perspective as a parent to a son with autism. Her firsthand experiences navigating the challenges of haircuts led her to dedicate the last five years to researching and refining sensory-safe haircuts.

In just 18 months, she has successfully certified over 2,400 providers across 12 states and nine countries—establishing Sensory Safe Solutions as a game-changer for the industry. Thanks to her work, salon professionals now have the tools and knowledge to create a more inclusive and supportive experience for all clients.

Let’s dive into this week’s Head Case with the incredible Kate Owens Heins!

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