DiscoverThe Social Housing Round TableLarge or Local? The Best Way to Boost Repairs Services to Deal with Demand
Large or Local? The Best Way to Boost Repairs Services to Deal with Demand

Large or Local? The Best Way to Boost Repairs Services to Deal with Demand

Update: 2025-12-09
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In this session of the Social Housing Round Table, we welcomed Louise Dawkes and Gregory Robinson from Repair My Home to explore one of the sector’s most persistent questions: should repairs be delivered through large national providers or trusted local contractors?


Across a fast-moving conversation, Louise and Greg broke down what actually happens on the ground, why local trades are often under-utilised, how accreditation and compliance can be strengthened, and how their platform aims to close the gap between housing providers, contractors and residents.


This episode is essential listening for anyone thinking about contractor performance, value for money, tenant satisfaction or the future of sector-wide repairs delivery.


Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for sponsoring The Social Housing Round Table, without them, none of this would be possible.

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Large or Local? The Best Way to Boost Repairs Services to Deal with Demand

Large or Local? The Best Way to Boost Repairs Services to Deal with Demand

Matthew Baird