Leading Through Change | The Better Than Rich Show Ep. 13

0:00-3:08 Update on Mike’s and Andrew’s lives.

3:09-5:00 Starting the topic How to Lead Through Change.

5:01-5:51 People like change because of the outcome not the transition.

5:52-7:06 Two types of changes to consider.

7:07-10:18 Mike’s experiences and examples regarding making changes within his organization.

10:19-11:48 Natural progression of the design phase.

11:49-12:49 Knowing when the design works based on data.

12:50-13:42 Cross your T’s and dot your I’s before introducing something new to your business.

13:43-16:09 Consistent meetings for each department along with all departments meeting.

16:10-16:59 RAMP period (Transition period).

17:00-19:02 Milestones of the RAMP period (Transition period).

19:03-20:35 MVP How do you know they are ready at each benchmark?

20:36-22:21 Testing/Certifying your employees to ensure they are up to date on changes.

22:22-22:53 Continue to check in and enforce new changes.

22:54-25:03 Examples of quality control.

25:04-25:53 Showing gratitude for hard work.

25:54-30:17 Getting things in writing and documented.

30:18-31:14 Session lab explanation. Technology examples as support to change.

31:15-34:05 How can we make sure everyone is looking at the same thing at the same time.

34:06-24:48 Making the internal and external user experiences as easy as possible.

34:49-36:22 CRN platforms and their importance.

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