Leading with heart: Building a culture of safety, trust, and transparency
Update: 2025-10-16
Description
In this episode, Press Ganey CEO Pat Ryan talks with Dr. Kevin B. Churchwell, President and CEO of Boston Children’s Hospital, about building a culture of safety and trust and how transparency, a shared safety language, and daily huddles turn good intentions into measurable outcomes.
This episode is sponsored by Press Ganey.
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