This episode focuses on self-service for in-house legal teams. What do we mean by it, what’s the history, its advantages, common missteps and where to start.             

To help us understand, we’re joined by Alex Fellows and Mark Reynolds.

Alex is legal delivery manager at LOD currently working for a leading global tech company. Alex’s perspective and insight comes from on-the-ground lived experience, managing self-service tools on a daily basis.

Mark Reynolds is an associate director at SYKE, our legal technology business. Mark is leading expert in this field, with experience at Thomson Reuters, Allens and King and Wood Mallesons and Clifford Chance.

This podcast is brought to you be LOD. We help legal leaders build teams their business love – strategic, response and ready for anything. You can find out more about LOD by going to lodlaw.com.

A final note before we start, just to let you know that there is a bonus questions at the end after music – so stay tuned later on for some extra insight.