Lets Talk Ethics: Building Trust in the Business of Risk
Update: 2025-11-07
Description
In this episode of Alliance Insights talks with Krista Glenn, EVP and Chief Claims Officer at Westfield Specialty, to explore how ethics and trust shape the business of risk. Together, they discuss why honesty, transparency, and accountability are essential to restoring confidence in an often-misunderstood industry.
From real-world claims examples to the emerging role of AI in decision-making, Noelle and Krista share practical insights on how insurance professionals can create cultures of integrity—where doing the right thing isn’t just policy, it’s practice. Focusing exclusively on risk management and insurance professional
development, the Risk & Insurance Education Alliance provides a
practical advantage at every career stage, positioning our participants
and their clients for confidence and success.
From real-world claims examples to the emerging role of AI in decision-making, Noelle and Krista share practical insights on how insurance professionals can create cultures of integrity—where doing the right thing isn’t just policy, it’s practice. Focusing exclusively on risk management and insurance professional
development, the Risk & Insurance Education Alliance provides a
practical advantage at every career stage, positioning our participants
and their clients for confidence and success.
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