Summary

Christie Hoffman discusses trends around employee engagement in remote work and the importance of aligning IT with HR to drive engagement. She emphasizes the need to understand employee experience, satisfaction, and engagement, and the role of regular one-on-ones in improving the employee experience. Christie also highlights the cost of turnover and the importance of building a feedback loop to drive engagement. She explores the challenges and opportunities of remote work and shares insights on rethinking performance reviews. Finally, she discusses her passion for AI and her desire to make a positive impact on the HR and IT community.

Takeaways

Understanding employee experience, satisfaction, and engagement is crucial for driving employee engagement.
Collaboration between HR and IT is essential for creating a positive employee experience.
Regular one-on-ones and feedback loops are key to improving employee engagement.
The cost of turnover can be significant, making employee retention a priority.
Remote work presents challenges and opportunities for employee engagement.
Rethinking performance reviews can lead to a more effective and engaging feedback process.

Chapters

00:00 Introduction
00:56 The Need to Drive Employee Engagement
02:41 Understanding Employee Experience, Satisfaction, and Engagement
05:00 The Partnership Between HR and IT
06:37 Improving the Employee Experience with Technology
08:38 Collaboration Between HR and IT
11:09 The Importance of Regular One-on-Ones
12:21 Aligning IT Projects with Employee Engagement
14:29 The Cost of Turnover
17:25 Building a Feedback Loop
18:48 The Evolution of Remote Work
20:56 Rethinking Performance Reviews
24:35 Passion, Curiosity, and Inspiration
28:21 Impact and Legacy

Survey strategies https://www.youtube.com/watch?v=h0UcEVvasCg&t=10s

People first concept: https://www.youtube.com/watch?v=n97HfMqBc4U

Survey Fatigue: https://www.youtube.com/watch?v=EURfqFi6NA8

Art of a proper 1:1: https://www.youtube.com/watch?v=YlzW0wAjnms

Back to the office: https://www.youtube.com/watch?v=YGw0a241QWg

Managing employee questions: https://www.youtube.com/watch?v=Kj7z0rIsOX4