Listener Question: How to Handle the One Team Member Who Won’t Submit Their Flash Report
Description
A Chief of Staff asks how to handle a team member who never submits their flash report, despite lots of reminders and training. Emily suggests letting the slacking team member feel the peer pressure in meetings, such as by leaving their section blank in the board report or calling on them in front of the group and holding an awkward silence. The episode covers practical escalation steps and emphasizes that, after fair attempts to help, it's okay to let someone face the consequences of not doing their part.
Links Mentioned:
Free Resources:
- Strategic Planning Checklist
- Chief of Staff Skills Assessment Checklist
- A Day in the Life of a Chief of Staff
- Chief of Staff Toolkit
Get in Touch With Emily:
- Connect on LinkedIn
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Who Am I?
If we haven’t yet before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want.
Time Stamps:
00:50 The Problem with One Team Member
03:30 Escalation Tactics
03:54 Using Peer Pressure and Silence
06:11 Further Escalation and Consequences
08:19 Conclusion and Final Thoughts
United States
