Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Profiles not being visible in the In Search Experience bug is now fixed.
• What is the role of the Better Business Bureau in the business ecosystem?
• What is the BBB’s relationship with Google? 
• What is the BBB customer complaint resolution process?
• How does the BBB know a complaint is not a hired hand from a competitor?
• What is the recommended set up process for a new business to apply to the BBB?
• How does the BBB protect ethical business?
• If the BBB uncovers unethical practices done by a business, how is that handled?
• Do BBB listings for an SAB have to be paid to have authority?
• Is there a way to use Google Takeout to download data from one location in an organizational account?
• How do I get my business listed on the first page of Google?
• When reporting a spam redressal form, does it matter which email address is used to submit?
• Can I ask and answer with the same account for an FAQ page?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com