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MGMA Business Solutions: Alleviating Provider Burnout with AI and Automation

MGMA Business Solutions: Alleviating Provider Burnout with AI and Automation

Update: 2025-07-30
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Description

In this episode of the MGMA Business Solutions Podcast, Dr. Michael Blackman, Chief Medical Officer at Greenway Health, explores how AI and automation can help reduce provider burnout and improve medical practice efficiency. The conversation highlights Greenway's Clinical Assist technology while offering insights for medical practice leaders looking to leverage AI as a supportive tool rather than a replacement for healthcare professionals.

Key Takeaways:

  • 05:39 AI as an Assistant, Not a Replacement
  • 08:47 Ambient Documentation with Greenway Clinical Assist
  • 13:19 Time Pressure Reduction
  • 15:27 Staff Adoption Strategy
  • 18:49 Enhanced Information Retrieval
  • 20:17 Future Trends in Clinical Decision Support, Virtual Care, and Healthcare Interoperability

Resources:
Visit the Greenway Health website
Learn more about Greenway Clinical Assist
Connect with Dr. Michael Blackman on LinkedIn

Additional Resources:

Email us at dwilliams@mgma.com if you would like to appear on an episode. If you have a question about your practice that you would like us to answer, send an email to advisor@mgma.com. Don't forget to subscribe to our network wherever you get your podcasts.

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MGMA Business Solutions: Alleviating Provider Burnout with AI and Automation

MGMA Business Solutions: Alleviating Provider Burnout with AI and Automation

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