Managing Consumer Complaints to Achieve Better Results
Update: 2020-11-16
Description
*Sponsored by Ncontracts: http://www.ncontracts.com/
In an interview with RMA Communications Manager Stephen Krasowski, Stephanie Lyon, Vice President of Compliance at Ncontracts, discusses consumer complaint trends; the importance of managing consumer complaints; and best practices to strengthen your consumer complaint management program. Ncontracts will be sponsoring a webinar on this topic on December 9: http://www.rmahq.org/MeetingDetail.aspx?productId=686105540
Ncontracts will also be sponsoring a virtual forum titled “Fair Lending Compliance Best Practices & Analysis of Your Program” on December 8 and 10, which will discuss fair lending compliance risk and help you to understand your program and where you want to be: http://www.rmahq.org/MeetingDetail.aspx?productId=686116655
In an interview with RMA Communications Manager Stephen Krasowski, Stephanie Lyon, Vice President of Compliance at Ncontracts, discusses consumer complaint trends; the importance of managing consumer complaints; and best practices to strengthen your consumer complaint management program. Ncontracts will be sponsoring a webinar on this topic on December 9: http://www.rmahq.org/MeetingDetail.aspx?productId=686105540
Ncontracts will also be sponsoring a virtual forum titled “Fair Lending Compliance Best Practices & Analysis of Your Program” on December 8 and 10, which will discuss fair lending compliance risk and help you to understand your program and where you want to be: http://www.rmahq.org/MeetingDetail.aspx?productId=686116655
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