Managing Mistakes
Update: 2025-01-30
Description
Eddie and Morgan delve into a listener's question about dealing with costly mistakes at work, particularly focusing on the tension between accountability and blame within engineering teams. They analyze a real-world dilemma faced by a new director of engineering at a series B startup and extend the discussion to include learnings from the Space Shuttle Columbia disaster. They discuss the difference between meta root causes of mistakes, strategies to create a risk-aware culture, and the importance of psychological safety. They also reflect on the principle of 'move fast and break things' and its relevance to different business models.
- (00:00 ) - Listener's Question: Balancing Proactiveness and Reactiveness
- (01:34 ) - Meeting the Team Where It Is
- (02:49 ) - Introduction to the Space Shuttle Columbia Disaster
- (04:52 ) - Organizational Barriers and Failures
- (07:12 ) - Analyzing Public Postmortems
- (08:08 ) - Root Causes of Production Problems
- (14:35 ) - Meta Root Causes and Organizational Impact
- (19:08 ) - Applying Meta Root Causes to the Columbia Disaster
- (21:00 ) - Relevance to Smaller Companies
- (23:22 ) - The Importance of Risk Management
- (23:49 ) - Meta Root Cause: Prioritization Challenges
- (24:53 ) - Psychological Safety in the Workplace
- (25:51 ) - DEI Programs and Industry Trends
- (26:43 ) - Generational Differences in Work Culture
- (29:36 ) - Decision-Making Frameworks
- (30:31 ) - Addressing Burnout and Low Drive
- (35:32 ) - Handling Mistakes and Accountability
- (43:35 ) - The Role of Mistakes in Engineering Cultures
Comments
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