Managing Public Complaints (and your sanity)!

Managing Public Complaints (and your sanity)!

Update: 2021-06-24
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When you work in local government, you are bound to run into complaints and less-than-positive feedback. That's just part of the territory as a Parks and Recreation professional. But if you're someone who truly cares, It can be hard not to personalize their comments. In this episode, I go over 6 tips around how to overcome public complaints so that you can use them as motivation and learning experiences.

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Managing Public Complaints (and your sanity)!

Managing Public Complaints (and your sanity)!

Let's Talk Parks