With many organizations being forced to accelerate ecommerce & digitalization strategies, or to spin up altogether new offerings such as curbside pickup, micro fulfillment centers and new point of sale offerings, it’s easy to gloss over the backroom processes and skills needed to make these types of upgrades actually function properly.

In this episode of the Nucleus of Innovation, join Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates as we discuss the critical role change management plays behind the scenes when it comes to rolling out a new supply chain solutions.

GUESTS: Nicole Paladino, Director, Education Services & Change Management at Manhattan Associates, & Rachel Kitchens, Senior Change Management Consultant at Manhattan Associates