Mastering Negotiation Tactics with Scott Tillema - Episode 136
Description
Tune into this intriguing episode featuring Scott Tillema, a former SWAT hostage negotiator, who shares essential communication strategies. Learn how principles from high-stakes situations can transform tough business talks, building trust and defusing tension. Don’t miss it!.
Highlights
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Manage yourself first.
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Emotional tone dictates outcome.
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The real goal in negotiations.
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Avoid making the other feel like a loser.
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Importance of fairness in negotiations.
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Treating people fairly yields long-term benefits.
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Misalignment in listening habits.
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Unpacking true desires in negotiation.
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Identifying the real issue.
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The power of timing in questioning.
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Emotional labeling.
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Influence begins with connection.
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AI can’t replace human connection.
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Verbal influence in leadership.
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Human connection’s vital role in business.
Episode Resources
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Connect with Galen M. Hair
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Connect with Scott Tillema
United States
