Mastering the Art of Retaining Staff
Description
In the very first episode of The Dental Chair, host Marguerite Morgan, founder of Irish Dental Jobs, kicks off an insightful journey into the world of dental recruitment and staff retention. With almost 25 years of experience, Marguerite brings her people-centered approach to finding the right fit for dental practices across Ireland. Joined by her marketing manager, Margaret Kierans, and special guest Dr. Sarah Jane Dunne, a Dublin-based dental practice owner, Marguerite dives into key findings from their new Salary Guide and Dental Insights and Trends report.
Marguerite and Margaret start the conversation by discussing some surprising insights from the report. Did you know that newly qualified dental hygienists often earn more than newly qualified dentists? They explore why this happens and how hourly rates and commission structures impact overall earnings. They also touch on a challenging statistic: 25% of dental support staff haven’t had a pay increase in over a decade. Marguerite and Margaret reflect on the importance of appreciating and fairly compensating employees to build loyalty and trust within practices.
The episode takes a closer look at retention strategies with Dr. Sarah Jane Dunne, who has successfully managed to keep her staff happy and motivated over the years. Dr. Dunne shares her approach to building a cohesive, values-driven team where everyone feels respected and valued. She talks about the importance of open communication and hiring people whose personalities and values align with the practice. From creating a non-hierarchical, supportive work environment to offering flexible hours with four-day workweeks, Dr. Dunne shares practical ways to support work-life balance—even in a busy dental setting.
Dr. Dunne also touches on the unique challenges of managing a mostly female workforce, especially regarding childcare costs and flexible scheduling for working parents. The episode wraps up with her experience of transitioning her practice to Portman Dental and how the move has allowed her to retain her values and continue supporting her team while benefiting from additional resources.
Warm, informative, and full of real-world advice, this episode of The Dental Chair provides listeners with a fresh perspective on the importance of people-first recruitment, the power of appreciation, and the art of building a workplace where everyone thrives.
Blog Post available on the Irish Dental Jobs website:
https://www.irishdentaljobs.ie/
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About Irish Dental Jobs
Irish Dental Jobs, established in 2009, is Ireland's premier dental recruitment agency, exclusively dedicated to the dental profession. Serving as a bridge between dental professionals and employers across the nation, we specialize in locum, temporary, part-time, and full-time placements. Our mission is to ensure a seamless, rewarding experience for job seekers and employers alike, making us a trusted leader in Ireland’s dental recruitment industry.
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https://www.irishdentaljobs.ie/
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https://www.instagram.com/irishdentaljobs
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