Attorneys Sarah Sawyer and Russell Burger of Offit Kurman discuss how businesses can improve cash flow by staying on top of accounts receivable and treating collections first as a business process. They stress proactive client selection, credit reviews, AR management, and strong contracts with clear payment terms, remedies, fee provisions, and jurisdiction clauses. Sarah and Russell recommend establishing a clear internal process to identify overdue accounts and decide when to send demand letters or pursue litigation. For industries with frequent slow-pay issues, they suggest creating a repeatable, scalable collections “blueprint” and exploring AI to increase efficiency.

• (00:00 ) - Cash Flow Matters
  


• (01:03 ) - Business First Approach
  


• (01:31 ) - Contracts That Get Paid
  


• (02:17 ) - When to Escalate Collections
  


• (03:24 ) - Building a Collection System
  


• (04:33 ) - AI for Repeatable Tasks
  


• (05:10 ) - Stay Proactive and Close