I have this funny thing that I do. When I ask people how they're doing, I mean it. So if I ask someone, "How are you doing?" and they say, "Fine," I respond with, "Really? Freaked out, insecure, neurotic, and emotional. No, how are you really doing?"  And I mean it. Then I shut up and listen. When someone shares from their heart after you've had that exchange, it opens the door for the next step. I say, "Thank you for sharing that with me. I really appreciate you allowing me to see a part of your heart. Can I pray with you about that right now?"  I've never been told no. Because prayer, in a time when someone is hurting, is meaningful, powerful, and effective. Look for opportunities to overcome the " I'm fine" response. Because when you pray with people, it changes things.