DiscoverToplineMeet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)
Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)

Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)

Update: 2025-09-07
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Jesse Zhang is the CEO of Decagon, the $1.5B startup creating AI agents to transform customer service. Jesse talks to us about the future of AI agents, the limits of automation, and the AI startup landscape. 

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0:00 Meet Jesse

4:19 Are We in a Bubble?

10:50 AI Implementation Challenges and Use Cases

16:07 Selling AI to Enterprise

27:02 Model Capabilities and Business Logic

37:11 Business Model and Pricing Strategy 

48:09 Competition and Company Culture 

56:56 Building and Scaling the Company

 

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Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)

Meet The 27-Year-Old Building $1.5B AI Employees (Decagon CEO)

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