In part 2, our guest, Michele Jech delves into the complexities of communication, particularly in leadership roles. She explores how language nuances, such as minimizing words and definitive language, can impact perceptions and interactions in the workplace. The conversation also touches on the influence of personality types on communication styles and the importance of creating an environment conducive to feedback.

Takeaways:

• Minimizing words and definitive language can raise defenses and shut down dialogue.
• Personality types influence how communication is received and interpreted.
• Creating feedback loops is essential for effective leadership.
• Regular check-ins with direct reports build trust and open communication.
• Asking for clarity can invite more meaningful responses.
• Feedback should be a two-way street, fostering an open environment.

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